Sauvetage Animal Rescue

Report an animal in distress

What to do, who to call

Info sheets

For every situation involving an animal, find practical steps to take, signs to watch for, and the appropriate resources to contact based on what is happening.

Act quicklyGeneral

Animal on a highway

An animal on a highway can create a danger for itself, motorists and responders. Learn how to report the situation safely, provide the right information and reach the appropriate resource.

Keep an eye on itDomestic animals

A cat is stuck up a tree

How long to wait, why it will not come down on its own, and when to call.

Keep an eye on itDomestic animals

I found kittens outdoors

The mother may be metres away. How to tell whether they are truly orphaned before moving them.

Not urgentUrban wildlife

A raccoon has moved into my attic

Why you must never block the hole until you are certain there are no young inside.

Act quicklyBirds

I found an injured bird

The action that saves it fits inside a cardboard box in a dark, quiet room.

Act quicklyBirds

Ducklings have fallen into a storm drain

A classic spring situation, and a race against the clock while the mother waits right beside it.

Act quicklyUrban wildlife

A bat got into the house

A protected species, a real health risk, and a precise procedure to follow.

Not sure? Call.

No question is a silly one when an animal is involved. Our reporting line is open at all hours and a dispatcher will walk you through it.

Report an animal